Frequently Asked Questions
Everything you need to know about shopping with Curiovas
What is the status of my order?
Once your order is placed, you will receive a confirmation email. When your package ships, a second email will be sent containing your tracking number so you can follow its journey.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 10-21 business days.
What is your return policy?
We offer a 30-day return window for most items in their original, unused condition. Please contact our support team to initiate a return and receive a prepaid shipping label.
Which payment methods do you accept?
Curiovas accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Please note that customs duties and taxes may apply depending on your local regulations and are the responsibility of the customer.
How can I contact customer support?
Our dedicated support team is available Monday through Friday via email at [email protected] or through our live chat feature on the website.